Terms and Conditions

This Agreement was last modified on 18 February 2016.

Dear Customer, please ensure you go through the Terms and Conditions applicable to your product.

Our Prices are VAT Exclusive

Manufacturer Warranty

  1. For products with a manufacturer warranty, OjeeBytes will not be liable in the event the manufacturer does not cover.
  2. For all items with manufacturer warranty, clients will be required to take them to the warranty center in westlands in person for faster service. Please ensure you carry a copy of your receipt/order. Directions can be provided.

Laptops & Desktops;

  1. No software installation will be done on the computer unless specified by the buyer and if so will be charged as per specification. By default, your unit will be installed with a trial version of Windows and Office valid for 30 days -1 year.
  2. The period of warranty is strictly 1 Year on Brand New Laptops & Desktops. This is only on parts and does not include blown-up or damaged parts by electricity. 3 months warranty on Ex Uk/ Refurbished units.
  3. No warranty on software or on any application installation done, or software-related issues (or purchases)
  4. Warranty on refurbished laptops/desktops is only on the motherboard and not on parts after a period of 1 month.
  5. No warranty on any parts for refurbished/ex-UK units (e.g keyboard, battery, hard disks, speakers) after a period of 2 weeks
  6. Warranted Battery life for ex-UK laptops is 1 and a half hours, however, this may be longer depending on the laptop type and usage.

Accessories/Parts on sold units;

  1. Warranty on chargers is strictly valid for 1 month
  2. No Warranty on Screens upon testing at the shop.
  3. No warranty on keyboards after 1 month and none in case of liquid damage.
  4. 1-month warranty on batteries, 1 month on internal hard disks (sold)
  5. No Warranty on external HDDs after testing on delivery or at the shop

Projectors;

  1. 1-Year Manufacturer Warranty.
  2. The cost of installation is separate for mounts
  3. Mounts are sold separately and can be provided upon request

Printers;

  1. The cost of printer installation is separate from that of purchase if the service is required for more than an hour
  2. All printers have a 1 Year Manufacturer Warranty
  3. No returns will be accepted on a printer that has already been set up/unsealed from the box
  4. Please confirm your toner before opening it. Unsealed toners will not be accepted on return
  5. Warranty on printers does not cover ink spillage
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